"Because you're amazing! Seriously love the personal feel, and I trust you guys completely!"

Carolyn B. owner of 2007 Toyota Yaris

"Aside from the fact that they are staffed with the nicest people you'd ever want to meet, I like PAC because of the thorough diagnoses and explanation of issues, the integrity of their workmanship and their involvement in the community."

Anonymous

"The staff is so kind. The diagnostic work that is done is thorough. Their recommendations are honest. I would not trust any other repair establishment to work on any of my vehicles."

Anonymous

"The team is very friendly and knowledgeable. The prices are good and I don't feel like I am being taken advantage of."

Melody W. owner of 2007 Hyundai Santa Fe

"Friendly, honest, informative staff that makes me want to bring my car in!"

Caitlin N. owner of 2007 Dodge Caliber

"As a single female, it's hard to know who you can trust when it comes to car repairs. I completely trust y'all! I know you are genuinely looking out for me and my car! Thank you!

-Anonymous

"An online search found your business to be well-reviewed and trustworthy, and my experience so far absolutely corroborate this. I enjoy doing minor repairs and maintenance on my own car, and I enjoy the Service Smart service that allows me to have trusted professional check things out to help make sure I am not missing anything, and be there to take on the bigger jobs."

Anonymous

"I bring my vehicles to PAC because of the exceptional customer service and quality of work performed."

Daniel owner of 2002 Chrysler PT Cruiser

"I'm confident you will give me all the information about the repair, a reliable estimate (no surprise or upcharges) and the work will be executed and tested thoroughly."

Peter owner 2009 Mini Cooper

"The car is running fine. I used to hear creaking noise when going over the large speed bumps in the neighborhood but I don't hear it anymore with the new shocks. Thanks for checking up on me."

Eddie owner of 2008 Honda Civic

March 2016 - Auto Repair Feedback - Why we're the best auto repair shop

We have been continuously voted among the best auto repair facilities in Houston. But we like our work to speak for itself. Check out the comments below of what some of our clients have said about our service.

(713) 270-0474

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Professional Auto Care

Professional Auto Care is an award-winning family owned and operated auto repair shop located in southwest Houston. It has been run by the same family, the Serratos Family, for nearly 35 years. Professional Auto Care services Domestic, Asian as well as select European vehicles. We are known for our professionalism, transparency and quality of work. Since our humble beginning in 1983, we always strove to provide the best, most reliable service in Houston with a hint of the personal touch. The founders, Everardo and Claudia Serratos, are still involved with the daily operations of the car maintenance and auto repair shop.