We have been continuously voted among the best auto repair facilities in Houston. But we like our work to speak for itself. Check out the comments below of what some of our clients have said about our service.
Satisfaction Survey Rating for June 2019:
"Just wanted to reach out and thank you for the work y'all did on my car! It got done so fast and I appreciate how thorough you guys are! Appreciate you lots and will be back again soon to do the A/C. Best!"
Trenton owner of 2009 Toyota Camry
"[I chose PAC because it was] honestly one of the first Google search results I had. [Suggestions for improving the PAC Client Experience?] None as of now, truthfully."
Freddy owner of 2007 Toyota Yaris
"[I] LOVE the reports."
Nguyet owner of 2017 Acura RDX
"I was called instead [of being sent a service visit report] and really appreciated it. [In a word, why do you choose PAC?] Trustworthy."
Carole owner of 2000 Buick LeSabre
"The report was very clear. Excellent service!"
Judith owner of 2011 Buick Regal
"Karolena never makes me feel stupid! She is patient with me and hears all my concerns and then address them. I love the way I'm treated by her and by the office staff: Laura and Ms. Franklin. I also love how my van, "Cindy," comes back to me better than ever each time I leave her with you! I feel like you even wash her and/or vacuum her a bit! I feel valued here. The waiting room in the building across the street was so great this time!! It's great every time, but this time, my eight year old (who LOVES the car rug and the car models) and I noticed not only were there drinks in the fridge, but there were snacks for us, too! LOVE that."
Shanna owner of 2011 Dodge Caravan
"Upfront, knowledgeable, courteous, reasonably priced."
Derek owner of 2015 Dodge Ram 2500 HD
Professional Auto Care
Professional Auto Care is an award-winning family owned and operated auto repair shop located in southwest Houston. It has been run by the same family, the Serratos Family, for nearly 35 years. Professional Auto Care services Domestic, Asian as well as select European vehicles. We are known for our professionalism, transparency and quality of work. Since our humble beginning in 1983, we always strove to provide the best, most reliable service in Houston with a hint of the personal touch. The founders, Everardo and Claudia Serratos, are still involved with the daily operations of the car maintenance and auto repair shop.