We have been continuously voted among the best auto repair facilities in Houston. But we like our work to speak for itself. Check out the comments below of what some of our clients have said about our service.
Satisfaction Survey Rating for September 2017:
"Because I love the family and trust nobody else to work on my baby."
Daniel owner of 2006 Jeep Grand Cherokee
"Convenient and responsive to concerns."
Theresea owner of 2005 Honda CR-V
"Excellent service, fair prices, and trustworthy."
Henry owner of 2015 Toyota Tundra
"There are many reasons why I like doing business with PAC. Number one on the list is honesty! PAC never tries to do a service that is not really needed. PAC always recommends a service and it is up to the customer to say yes or no for the service. PAC is the first and only one that I am aware of that offers the Service Smart Program. This program gives the customer notice ahead of time of upcoming suggested maintenance needs. It allows the customer time to plan for a needed service. Everyone at PAC is friendly, courteous, and highly knowledge in their field!"
Angel owner of 2015 Nissan Pathfinder
"Trustworthy and competent."
Jennifer owner of 2004 Toyota Sienna
"The great service, the thorough look over for my vehicles, the detailed reporting and the personal touch - you guys treat our vehicles like they are your own and really take care of them."
Misty owner of 2007 Ford F150
"[I] trust [them and they are] accomodative"
Jason owner of 1999 Lexus LS 400
"The amazing customer service, and professional work. Karolena was such a pleasure to work with. For someone that's been working in customer service for over 10 years, I was so impressed!!"
Lukasz owner of 2015 Mitsubishi Lancer
"Both cars are running well. I can't believe how much difference there is in the Cadillac ride. And I never hear the compressor. You guys did a great job with that."
Peter owner of 2006 Cadillac DTS
"The car is great!!!! No lingering smell, drives excellent. No complains over here. Once again, thanks a lot for your hard work and fast service."
Andres owner of 2014 Mazda 3
"Absolutely amazing, as always!"
Misty owner of 2007 Ford F150
"Thank you for your email. Yes we found the car to exceed our satisfaction and we appreciate all the work put into remove the mold and presence of water that was inside."
Amjad owner of 2015 Toyota Corolla
"The Kia is running great. Thanks for all the hard work."
Patrick owner of 2008 Kia Sorento
"Xterra is running great, thanks as always for your great service!"
Ryan owner of 2010 Nissan Xterra
Professional Auto Care
Professional Auto Care is an award-winning family owned and operated auto repair shop located in southwest Houston. It has been run by the same family, the Serratos Family, for nearly 35 years. Professional Auto Care services Domestic, Asian as well as select European vehicles. We are known for our professionalism, transparency and quality of work. Since our humble beginning in 1983, we always strove to provide the best, most reliable service in Houston with a hint of the personal touch. The founders, Everardo and Claudia Serratos, are still involved with the daily operations of the car maintenance and auto repair shop.