Satisfaction Survey Rating for July 2017:
"You came HIGHLY!! recommended! After my initial service, I came back when my scheduled maintenance was due."
Linda owner of 2011 Toyota Camry
"Exceptional customer care - the excellent staff at PAC takes the time to explain repairs..and even provides pictures to be sure you understand what is needed."
Corley owner of 2006 Honda CR-V
Carol owner of 2000 Buick LeSabre
"Because you do exemplary work."
Heather owner of 2008 Scion xB
"Honest, trustworthy, knowledgeable, and very friendly. Y'all are a joy to do business with, which is rare for a mechanic / service shop."
Ryan owner of 2010 Nissan Xterra
"Reliability, courteousness, through explanation of work needed and provided."
Peter owner of 2009 Mini Cooper
"Having taking my vehicle to this shop for over 25 years. Everyone is very professional and pleasant."
Phillip owner of 2008 Mercedes Benz CLK350
"Yes the ride is a lot smoother. Feels like a new car! I am fortunate to have taken the car in when I did. Seems it was in pretty bad safety condition. All is well. Thanks for checking."
Jackie owner of 2005 Ford Five Hundred
"Yes everything is great, I can even tell how the front end work makes it drive better, so I'm glad you guys caught that. As always you all do great work, that's why I don't let anyone else touch my vehicles. I'm going to try and bring in the Benz in the next couple of weeks."
Phillip owner of 2003 Toyota Tacoma
"Everything is going well. It is cooling just like new. I am very pleased with the job they did on the bumper. It looks great."
Gloria owner of 2010 Cadillac CTS
"I'm really enjoying my new clutch. No more hesitation and racing like before. It did, as you say, take a little time to get used to the new clutch. However, by the end of the next day, shifting was a breeze. Thank you all so much."
George owner of 2003 Volkswagen Golf
We have been continuously voted among the best auto repair facilities in Houston. But we like our work to speak for itself. Check out the comments below of what some of our clients have said about our service.
Professional Auto Care
Professional Auto Care is an award-winning family owned and operated auto repair shop located in southwest Houston. It has been run by the same family, the Serratos Family, for nearly 35 years. Professional Auto Care services Domestic, Asian as well as select European vehicles. We are known for our professionalism, transparency and quality of work. Since our humble beginning in 1983, we always strove to provide the best, most reliable service in Houston with a hint of the personal touch. The founders, Everardo and Claudia Serratos, are still involved with the daily operations of the car maintenance and auto repair shop.