Satisfaction Survey Rating for May 2017:
"I trust your honesty."
Jennifer owner of 2004 Toyota Sienna
"PAC is the BEST!"
Donna owner of 2006 Honda CR-V
"Great work, honesty and integrity, great customer communication."
Cristina owner of 2011 Nissan Quest
"Fair, friendly, and efficient."
Fiona owner of 2014 Kia Cadenza
"I appreciate how thorough Karolena is at explaining everything and how much I can trust that I am being taken care of in the best way possible. I live in the Heights, with shops within walking distance to my house and I still make the drive and Uber in to work when my car needs work, so that I can be sure I am leaving it in hands I trust."
Kimberly owner of 2013 Acura ILX
"First, I received the service I requested. Then, I was sent a quote of items that were found that could be repaired or maintenance that could be performed. I was able to choose what I wanted done without anyone trying to push any products or service onto me, and Karolena and everyone else that I met or talked to was very friendly."
Benjamin owner of 2013 Ford F150
"We love the whole Serratos family and trust you with all our vehicles!"
Jenny owner of 2013 Toyota Sienna
We have been continuously voted among the best auto repair facilities in Houston. But we like our work to speak for itself. Check out the comments below of what some of our clients have said about our service.
Professional Auto Care
Professional Auto Care is an award-winning family owned and operated auto repair shop located in southwest Houston. It has been run by the same family, the Serratos Family, for nearly 35 years. Professional Auto Care services Domestic, Asian as well as select European vehicles. We are known for our professionalism, transparency and quality of work. Since our humble beginning in 1983, we always strove to provide the best, most reliable service in Houston with a hint of the personal touch. The founders, Everardo and Claudia Serratos, are still involved with the daily operations of the car maintenance and auto repair shop.