Professional Auto Care
Challenging the Automotive Service Industry, One Client, One Vehicle at a time.
Professional Auto Care is an official ACDelco Professional Service Center (PSC). Our partnership with GM has allowed us to extend certain benefits not only to our personnel, but also to our customers.
ACDelco is OEM (Original Equipment Manufacturer) for GM vehicles including GM, Buick, Cadillac, Chevrolet, GMC, HUMMER, Pontiac, Saab, Saturn, and Suzuki. By PAC having the PSC status, we are able to ensure quicker part deliveries and have access to more parts information ensuring that we get the right part the first time.
ACDelco is a global leader in automotive replacement parts and related services and offers quality aftermarket products for most makes and models, including General Motors, Ford, Chrysler, Toyota and Honda, plus many original equipment replacement service parts.
ACDelco offers extensive web-based, hands-on/instructor led technical, and virtual classroom training designed to help technicians and independent shops keep up with the ever-changing vehicle technology, including hybrids and emerging technologies. ACDelco is committed to elevating the status of professional automotive service technicians and service consultants as vehicles' complexity exponentially increases every year as well as the urgency for well-trained and certified technicians and service writers become higher in demand.
Another very key benefit of the Professional Service Center designation is that all ACDelco PSC shops have 12-month/12,000 mile limited parts and labor warranty available for ACDelco parts installed. If the customer experiences a failure of an eligible part within the warranty period and is more than 25 miles from the original repair facility, the repair will be made at no additional cost to the customer.
Professional Auto Care is also able to offer Roadside Assistance to all customers of their automotive service facility, regardless of brand of part installed or service performed (some exclusions apply). Customer must have a paid invoice from the PSC shop. The program covers a period of 12 months, with no mileage restriction. Ask your ASE Certified Service Consultant for complete program details.
Professional Auto Care is an award-winning family owned and operated auto repair shop located in southwest Houston. It has been run by the same family, the Serratos Family, for nearly 35 years. Professional Auto Care services Domestic, Asian as well as select European vehicles. We are known for our professionalism, transparency and quality of work. Since our humble beginning in 1983, we always strove to provide the best, most reliable service in Houston with a hint of the personal touch. The founders, Everardo and Claudia Serratos, are still involved with the daily operations of the car maintenance and auto repair shop.