We let our customers speak for our customer service. Exceeding expectations has been our goal for the past 30 years by providing outstanding customer service with a personal family-owned touch.

You don't become a customer of Professional Auto Care, but part of the family. Let us know if there is any way we can serve you better.

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Testimonials:

Dear Everardo,

Thank you so very much for drying out my car. I could see it was a big job and I really appreciate all of your hard work and Gustavo's. I was also profoundly moved by your powerful ideas. Thank  you for sharing yourself and your objectives in life with me. I also want to thank Kent, Claudia, and Karolena. All of you work so well together as a team. You have an excellent business and everyone does their best. All of you mean so much to me.

Thank you,
Annie N.

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Dear Mr. Serratos & family,

You are so kind and helpful that I truly wanted to say more than just thank you. God has blessed my life in so many ways. You and Kent and your family are a blessing I am truly thankful for. Enjoy the biscotti. 

God Bless you,
Herman S. 

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Thank you very much! I just wanted to say merry Christmas and thank you again for all your help and amazing service! I look forward to seeing you in the new year to check everything off the list!

Aaron N.

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Karolena,

 

I never thought I'd enjoy getting up and taking my motorhome to a safety inspection at 7:30 in the morning, but you made the effort well worth it.  Too bad I only have one motorhome that needs an inspection!  My 2nd day in Houston won't start off nearly as nice.

 

Gary R.

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i really appreciated your service to my car today at your workshop.may God Almighty continue to bless your business.this is what God wants all men to be doing to one another,then every body will be happy in this life of ours.thanks see you soon.God bless

Fred. O. 

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To the Professional Staff and Owners at Professional Auto Care:

Upon my arrival, I received a friendly and professional greeting from, Shon, who was very thorough in his explanation of processes, products and procedures. Mr. Serratos, the owner, introduced himself, asked questions and confirmed my reasons for bringing my car in for service. After several procedures, prioritizing services, and efficiently completing the services, it has now been over a week of driving my car. It is running as good as new. I would like to thank you; each person I interacted with there epitomizes the meaning of professional care. You have exceeded my expectations every step of the way. I especially like your attention to detail and the detailed reports of your services. I will certainly recommend Professional Auto Care to everyone I know and will continue to use your services for future car maintenance.

Respectfully,

O. M. Fernandez

 

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Everardo & Claudia
Many, many thanks for the wonderful repair work you did on my poor "drowned car". I appreciate it so much and I know you treated it "extra special" as you have always treated the Garison Family.

Trish G.
PS. Runs very well, Smells good!

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I have  been doing business with Professional Auto Care for about 20 years. The word "Professional" only begins to describe the level of expertise, skill and integrity Everardo and Claudia provide. Everardo is a mechanic of the highest quality. Whether he is advising me when purchasing a preowned car, doing an annual maintenance check, or repairing one of my cars, I never have to worry about the quality of work or car advice he provides. He delivers and the results are always guaranteed and on target. In addition, he always tries to fix my car problems with my pocketbook in mind. In 20 years, I never felt I could get a better service or better results anywhere else. The people at Professional Auto Care treat you like family-- always pleasant and courteous. With his customers, Everardo is always honest and open, which keeps the customers coming back, as I have done for 20 some years. I am always recommending him to friends and colleagues at work when they are facing car problems.

Ted K.

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Every time we’ve needed a repair or just maintenance, Professional Auto Care was ready and willing to aid us in whatever issues we had. Whether, we had an unfortunate accident, or just needed our oil changed and our tires checked. They always gave us the best prices for parts and service and our expectations were met and exceeded.

Heather P. D.

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BR Brick & Stone, LP has been a customer of Professional Auto Care since 1982.
We average 15-18 vehicles in our fleet at one time and Professional Auto Care has serviced our needs with regards to mechanical repairs and body work. In addition, they service our personal vehicles as well due to the quality of work and the reasonable pricing and excellent efficiency in getting the work completed and out the door.
While doing qualified and efficient work, each vehicle is protected from grease, oils and other contaminates with plastic coverings on the interior and protective covering on the exterior to prevent scratches or other damage.

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Professional Auto Care has been a truly complete auto service facility that does good work at a fair price. Everardo Serratos had gone out of his way to take superior care of both of my cars in a timely and thorough method. He and his staff have advised me of farther repairs to the car that may be needed in the future, a procedure that often prevents costly and extensive repairs from occurring later.
I highly recommend Everardo and Claudia and their staff for any and all auto repairs.

Bill B.

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Professional Auto Care has been my auto repair shop since 1987. I remember the first time I took my car in for repair and I thought a lot was wrong with my car, but Everardo (the owner) let me know what needed fixing now and what could wait for another thousand miles or so. I have taken my car there for everything from a door latch repair to a clutch replacement and each time, my car was repaired at the lowest cost to me. Professional Auto Care also informs me of preventive maintenance for my car to keep it running at its highest quality. The staff is very knowledgeable and you are treated with great respect and care. I have recommended many family and friends to Professional Auto Care. This is the only shop for my auto repairs/maintenance.

Forever your customer,
Jackie R.

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Dear Everardo:
Just wanted to say thank you so much for the fine work you did on my car. Having car trouble while on vacation is very stressful but you were a godsend to us.

Sincerely
Donna N. K.

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Dear Everardo:

Since we have been seeing so much news coverage related to the Firestone tire problems, my family and I have become keenly aware of the danger we would have been in had you not spotted the cracks in the sidewalls of the Firestone tires that came on our new Yukon XL. Your conscientious attention to detail, even though this was a brand new vehicle in for its first oil change, may very well have saved our lives. I just want you to know that we appreciate the way you do business.

Very truly your,
Steve W.

        
     

9916 Honeywell Street  Houston, TX 77074 (713) 270-0474

 Serving the areas of Houston, TX | Sugar Land, TX | Missouri City, TX | Stafford, TX | Bellaire, TX for nearly 30 years.